MEDRAD.COM - Support Home Page

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Customer Support

Our Team
MEDRAD Customer Care and Service Support is a global team of well-trained professionals dedicated to providing repair, maintenance, training, and customer assistance for all MEDRAD product lines and multi-vendor lines.
Whether it's technical support by phone, a field visit, or depot parts, MEDRAD delivers services to provide you with maximum uptime and convenience. MEDRAD Equipment Service is available 24x7.

Where To Find Us:

Your Local MEDRAD Representative

Find contact information for your local MEDRAD representative.

Dealers and Distributors

Locate your local dealer or distributor of MEDRAD products.

Self-Service Tools

International Customer Support

For customers located outside the US, please visit our International Support page.

Credit Application and Customer Checklist

Documents for potential customers.

Request a Quote

Provide your contact information if you would like a price quote for equipment or disposables.

Product Returns

Review MEDRAD's product return policy and get information for returning parts and equipment.

Field Service Reports

Request a copy of your recent field service report.

Product Warranty Registration

Submit equipment registration electronically.

Frequently Asked Questions

Find answers to questions regarding MEDRAD products and service, parts, reports and warranties.

Tell Us What You Think

Provide feedback regarding your experience with MEDRAD products, service or support.

Attention Buyers:

Would you like to automate your purchasing process?

You can order MEDRAD disposables and syringes using the GHX order system.

No more phone calls or faxes - manage your purchases online!

To learn more about GHX, please visit their provider home page:

GHX provides software and services to automate the healthcare supply chain and improve business processes, enabling healthcare organizations to reduce costs, become more efficient, and make better business decisions. Created and owned by members of the healthcare industry, GHX serves suppliers, distributors, providers and GPOs in North America and Europe.

Quick Contact Info

To Place an Order for Disposables or Syringes:
1-800-MEDRAD-1
(412) 767-4120 Fax

To Place an Emergency Call, for Questions about Service or Equipment, or to Schedule Maintenance:
1-800-MEDRAD-7