Philosophy

MEDRAD'S sustained success is grounded in a philosophy that focuses our energies on three priorities: customer satisfaction, financial performance and employee development.

Like most good ideas, the MEDRAD Philosophy was developed by a team of MEDRAD employees who wanted to capture the vision and culture of the company. Displayed in the main hallway of the company’s world headquarters, the MEDRAD Philosophy captures the company’s unique spirit and aligns over 1,400 MEDRAD employees in 15 international locations. It defines who we are as a company, and how we want to do business.

The MEDRAD Philosophy

Why our company exists:

• To improve the quality of health care.
• To ensure continued growth and profit.
• To provide an enjoyable and rewarding place to work.

Those basic principles in which we believe:

1. Treat all employees with dignity and fairness.
2. Produce the highest quality products possible.
3. Assure our company's future through new products.
4. Maintain our company's leadership position through customer responsiveness.
5. Manage ourselves through sound planning and decision-making.
6. Preserve our ability to respond quickly to opportunities.
7. Deliver on commitments we have made to ourselves.
8. Help fellow employees achieve their goals through teamwork.
9. Never lose our sense of pride in our company.

We apply rigorous quality standards from product conception through manufacturing and service. The goal of this company-wide strategy is to involve every employee in continuously improving product quality, delivery and customer satisfaction. The result: MEDRAD products set the standard of excellence in our industry and allow us to deliver Performance. For life.

MEDRAD Principles for Managing and Leading

MEDRAD has developed this specific set of principles to govern our management activities.

As a member of MEDRAD management, I am committed to continuous improvement in my management and leadership of employees to enable all of us to fulfill our Quality Responsibilities. I hereby accept the Principles listed below as a personal guide to my actions. I agree to the use of these Principles by my fellow employees for the purpose of assessing my performance, and I agree to listen and respond positively and honestly in order to achieve continuous personal improvement.

1. I will satisfy internal and external customers by understanding, establishing and meeting their Valid Requirements.
2. I will nurture a value system in which all individuals and teams accept responsibility for quality work, elimination of defects and continuous improvement.
3. I will establish clear goals and set priorities for my organization.
4. I will establish, report, analyze and use measures to achieve continuous improvement.
5. I will recognize and reward both quality work and quality improvement contributions.
6. I will treat all employees with dignity, respect and fairness.
7. I will foster open, effective, two-way communications.
8. I will empower and support employees in order to enhance their ability to contribute to company goals.
9. I will develop employees through training, coaching and mentoring.
10. I will nurture and demand teamwork both within my department and with other departments.
11. I will abide by MEDRAD's basic values including the MEDRAD Philosophy, Quality Policy, MEDRAD Mission and departmental mission statements.