In recognition of a customer focus that healthcare professionals have come to rely on and its quality business processes, MEDRAD received the top honor a U.S. company can achieve - the 2010 Malcolm Baldrige National Quality Award. MEDRAD joins only 5 other organizations as a two-time recipient (2003, 2010) of the performance excellence and quality achievement award. It is traditionally presented by the President of the United States and managed by the National Institute of Science and Technology (NIST).
MEDRAD began focusing on world-class quality business processes over 20 years ago and that continuous improvement culture is now deeply ingrained in all aspects of our business.
At MEDRAD, the company’s more than 2000 employees are aligned on three key aspects of the Performance Excellence mindset, which include:
- Unchanging core values that align the entire organization on delivering results for customers, employees and shareholders
- Constant adaptability to changing needs that ensures continued success
- Focus on innovation, which drives growth by improving the quality of healthcare
Principles in Practice: How the Baldrige Criteria Make MEDRAD Agile
Thursday, May 19, 2011, 9 a.m. to 2 p.m.
Learn from a two-time Malcolm Baldrige National Quality Award recipient (2003, 2010) that has been applying the Baldrige criteria for more than 20 years. Get more details >>
MEDRAD was a recipient in the manufacturing category after a rigorous evaluation across 7 business areas:
- Leadership
- Strategic Planning
- Customer Focus
- Measurement, Analysis, & Knowledge Management
- Human Resources Focus
- Process Management, and
- Business Results
Learn more about the Malcolm Baldrige National Quality Award >>