Enabled by patent-pending repair capabilities, TotalRepair is a guaranteed repair solution for 100 of the most popular ultrasound transducer models. TotalRepair helps biomedical and clinical engineering professionals reduce service costs and mitigate financial exposure by focusing on repair versus replacement, and providing a capped “worst-case scenario” repair price up front, before MEDRAD ever sees the probe.
With TotalRepair, MEDRAD will repair a defective probe and return it, or it can be swapped for a tested replacement at the quoted repair price. The swap option provides the simplicity of a single transaction without the hassle and risk of keeping track of a loaner. MEDRAD supports its repair guarantee with a six-month warranty for standard and 3D/4D probes and 90-days for TEE (transesophageal) probes.
To find out if your probes are eligible for TotalRepair, contact your dedicated MVS team.