DirectCARE™ Basic Coverage

MEDRAD Imaging Products Service DirectCARE Basic Coverage includes:

• Preventive Maintenance (PM)
  PMs include travel, labor, all parts
  STANDARD PM HOURS: 8 a.m. - 5 p.m. (Mon-Fri)
• Corrective Maintenance (included)
• Full Service Warranty for Term of Agreement
• Full Parts Coverage for Term of Agreement
• 24x7 Technical Support - Immediate Phone Response
  STANDARD EMC HOURS: 8 a.m. - 5 p.m. (Mon-Fri)