MEDRAD Service

MEDRAD Service can meet your needs for quality service solutions to maximize reliability, uptime, and easy scheduling. Our flexible service solutions let you work with us in the way that works best for you.

Caring about Value

Multiple programs ensure that your MEDRAD service option delivers the most value for you. Choose the solution that meets your needs.

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DirectCARE

With DirectCARE, you have full access to MEDRAD's Service team, technical support, and mobile parts inventory. You can meet uptime needs for critical equipment.

• MEDRAD Engineered Predictive Maintenance™ (PM)
• Annual product hardware and software performance updates
• Corrective maintenance including travel, labor, and parts
• and more

PartnerCARE

PartnerCARE is a true partnership with options designed to support "in-house first look" and full service capabilities. Three program options allow flexibility.

• MEDRAD Engineered Predictive Maintenance™ (PM)
• Training options
• Unlimited emergency repair
• 24 x 7 technical assistance
• and more

SelectCARE

With SelectCARE, you build solid Service solutions customized to your needs and budget. Enhance existing programs or match event-based coverage to your risk tolerance.

• Predictive Maintenance™(PM) options
• Corrective maintenance coverage options
• Extended coverage hour options
• and more

Appropriate Levels of Support

MEDRAD service solutions provide you with the right service for you with solutions that include these services:

• MEDRAD Engineered Predictive Maintenance™ (PM)
• Full Service Coverage
• After Hours Coverage
• Biomed Training and Support
• Travel, Labor, and Parts Support
• Uptime Guarantees

For a MEDRAD Service Solution to meet your needs...

Contact your MEDRAD Inside Sales Representative at 1-800-MEDRAD-S or e-mail InsideSales@medrad.com.

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